spiroq.OS is vending machine software that turns your machine into a smart revenue asset. A vending machine is essentially a small retail store — and no store can earn sustainably without data, visibility, and control. spiroq.OS runs directly on the machine and changes how your vending business operates.
Classic telemetry usually only reports that something happened. spiroq.OS goes further: for many problems it gives you a button to fix remotely — without a technician visit and unnecessary losses.
What spiroq.OS is and how it works
spiroq.OS is an operating system for vending machines — software installed on the machine (Android display), connected to a cloud dashboard on desktop and mobile. In one system you have full operations:
- sales and stock overview
- remote component management
- AI analytics and delivery-platform integration
Installation is one-time: load the app from a USB stick onto the machine. From then on you handle updates, configuration changes, and day-to-day fleet management online - no own server and no internal IT; Wi‑Fi or mobile data at the site is enough.
Why spiroq.OS?
Typical vending telemetry mainly sends sales summaries and low-stock alerts. spiroq.OS goes much further: you see not only what sold but the real state of each machine in real time - temperature, cooling status, stock per slot, and payment peripherals. When something fails, you know immediately and remotely, without driving to the machine “blind”.
Beyond monitoring, spiroq.OS offers full remote management: turn cooling on or off, jog a slot spiral, unblock a jammed mechanism, or update prices across the fleet. You are not limited to passive watching - you actually control the machine over the internet.
spiroq.OS also includes an open API for vending machines. Remote control is not limited to our Admin Hub - you can integrate the machine into your own system, mobile app, or internal tool and drive it from whatever interface fits you.
Remote vending management over MQTT
MQTT is an industrial protocol for real-time device control with low latency, common in IoT and vending operations. In practice, from the dashboard or phone you can:
- restart a card terminal that stopped accepting cards
- jog the spiral of a stuck slot
- change a product price instantly - on one machine or the whole fleet
- start or stop cooling
- diagnose sensors and component state without a site visit
Every technician trip for a stuck spiral or frozen terminal costs time and money. Remote vending management over MQTT resolves most such cases in minutes from anywhere - office, home, or car.
Whole-fleet overview in real time
The spiroq.OS dashboard shows all your vending machines in one place - online/offline status, current revenue, stock fill level, and time of last sale. Adding a new machine takes minutes; the same logic scales whether you run 1 or 50 machines.
As an operator you always see where a machine sells, where it sits idle, what needs refilling, and where a failure is likely. Instead of “driving to check”, you run vending online as a fleet. We explore this in more depth in the article “How to cut costs and get the most out of your machine”.
Wendy AI - a vending analyst that works 24/7
Wendy AI is a built-in analytics module in spiroq.OS that continuously evaluates sales patterns across machines. Instead of raw charts you must interpret by hand, you get concrete, actionable steps:
- “Monday mornings sell the most coffee. Raise the price by 10%.”
- “Sandwiches expire in two days. Start an automatic 20% happy hour.”
- “People buy coffee with a croissant. Bundle them and lift average basket.”
- “Cola Zero sells 3× slower than classic. Swap it out.”
Wendy spots patterns easy to miss in daily operations and sends specific recommendations for higher revenue and less waste per machine.
Smart stock, FIFO, and minimal waste
spiroq.OS acts as a digital warehouse clerk for every machine: each slot, batch, and expiry date, automatic prioritisation of older batches (FIFO), and automatic discounts near expiry by rules you set - without manual firefighting.
Before a visit, the technician gets an exact pick list. After refill they can photograph the cabinet for audit - planogram alignment, stock truth, and a professional look inside the machine.
Dynamic pricing and happy hours
Want a seasonal −20% campaign across the fleet? Set it once in spiroq.OS and it syncs overnight to all machines.
- Daily happy hour from 17:00 on selected products.
- Automatic markdowns for stock nearing expiry.
- Promotional banners on the machine display for passers-by.
The machine does not need to “do marketing” on its own - it sells smarter: shows discounts at the right time, suggests bundles, and aligns price with what the data actually says.
Courier mode: Wolt and Foodora integration
A traditional vending machine only sells to people who walk by. spiroq.OS changes that by turning the machine into a mini-bistro inside delivery apps.
With direct Wolt and Foodora integration your machine appears like any other venue. Customers order sushi or poke from home; the courier arrives, enters the order PIN, and the machine dispenses - contactless, fast, automated.
Your market is no longer just one corridor or reception - it can be a whole district or city, with inventory synced in real time so app customers never order what is not physically in the machine or is out of date.
Your own e-shop: machine as a pickup box
spiroq.OS can turn your vending machine into a pickup point for your own web shop. The customer buys online, chooses the machine, arrives, enters a code - pickup feels as simple as a parcel locker.
You keep your own “pickup box” on a standard machine and smart vending software, without depending on external logistics networks.
Roles and permissions for the whole team
spiroq.OS unites the team in one vending management system with clear responsibilities:
- Manager - revenue, discount approval, pricing policy.
- Technician - remote diagnostics and interventions from phone or laptop.
- Courier - secure access only for dispensing and refill by list.
- Admin - roles, permissions, fleet planning, full dashboard view.
Everyone works in their strength, all on the same data in one system.
Hybrid payments: card, mobile, employee cards
Modern machines must cover the full payment spectrum. spiroq.OS supports cards, Apple Pay, Google Pay, QR codes, and payroll-deducted employee cards.
Customers are not stopped by “no coins in the wallet”. Friction drops and conversion rises.
Pricing: pay for what you use
spiroq.OS is SaaS vending software billed per machine. Switch between monthly and yearly billing as your cash flow needs.
STARTER - Free
Basic telemetry, online/offline status, stock overview, email support. Suitable for smaller operations or piloting online vending management.
PRO - CZK 499 / month / machine
MQTT remote commands, price sync, warehouse, refill workflows, Wendy AI, priority support - first 21 days free to try.
ENTERPRISE - from CZK 992 / month / machine
Everything in PRO plus Wolt/Foodora/e-shop integration, advanced analytics, SLA, and a dedicated contact - first 30 days free.
Which machines run spiroq.OS
spiroq.OS runs on vending machines with an Android display. It is best tested with TCN/AFEN machines, and compatibility is expanding to other common platforms.
If you already have a fleet, we can validate whether our vending software can be deployed without replacing the whole park.
Who benefits most from spiroq.OS
New operator with a first machine - you start with data from day one. From day one you know what works and what does not, without learning by trial and error at the cost of spoilage and unnecessary trips. For peace of mind we also offer vending machine rental.
Existing fleet operator - if you still run on pencil, paper, or limited telemetry, spiroq.OS is a direct path to lower operating costs and better margin without buying new machines.
Growth-minded operator - the system is designed to scale. Adding a new vending machine takes minutes, and running fifty machines is as clear as running five.
Financial analysis of vending
Conclusion: you sell data-driven assets, not just boxes
You are not buying “another piece of software to deploy somehow”. You take back control from randomness - random machine placement, random product mix, and random technician runs.
spiroq.OS turns a passive metal cabinet into a data-driven asset that sells actively, guards stock, suggests discounts, and plugs into the city’s delivery ecosystem.
👉 Want to see spiroq.OS in action?
Book a free consultation and demo - we will show how vending software works in real operations for your use case. In the meantime, read our blog on vending machines and running a vending business.